Terms and Conditions

Technique Learning Solutions – Terms & Conditions

These Terms and Conditions are entered into between you and Technique Learning Solutions Limited, a company registered in the United Kingdom with Registration Number 7513642 and registered office at 2013 Mill Lane, Wingerworth Chesterfield S42 6NG, referred to in these Terms and Conditions as “Learn Technique”. These terms and Conditions set out the obligations between the parties and the terms herein shall prevail over any marketing material or other representation made by or on behalf of Learn Technique whether electronic written or oral in nature.

YOU SHOULD READ THESE TERMS AND CONDITIONS IN FULL CAREFULLY, IN PARTICULAR (BUT NOT LIMITED TO) YOUR CANCELLATION RIGHTS UNDER TERMS 4 & 5. “LEARN TECHNIQUES” EXCLUSION OF LIABILITY AT TERM 9 AND YOUR CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AT TERM 6.

These terms apply to you whether you are booking a course for yourself or on behalf of one or more other people( such as a relative, employee or contractor). Where these terms refer to ‘you’ this means the person or organisation on whose behalf the booking is made, whether or not you are the person attending the course.

Where these terms refer to the ‘Student’ this means the person or people who will be attending the course, whether that is you or a person you are booking on behalf of.

  1. BOOKING
    • 1.1 Learn Technique reserves the right at its sole discretion to decline to accept any booking for enrolment on any course. If your enrolment is accepted, but it subsequently transpires ( at Learn Technique’s sole discretion) that the course is not appropriate for you, Learn Technique shall be entitled to cancel your enrolment at any time [ subject to a refund of fees already paid by you, unless cancellation is because of your or the Students misconduct or non-compliance with any of the Terms and Conditions herein or failure to adhere at the sole discretion of Learn Technique to any of the Rules of Learn Technique or the centre within which the course is being held.]
    • 1.2 Upon booking and Enrolment for any course you agree to pay for the course in accordance with these Terms and Conditions. This is subject (if applicable) to any right of cancellation you may have by law to cancel the booking on the course. The date of the Agreement shall be the date referred to in the Acknowledgement of Booking letter that you will be sent following our acceptance of your Booking onto our system. You should read the Acknowledgement letter carefully as it includes many of the obligations of both parties and any errors or omissions should be notified to us within 3 working days of the date of the letter. Should you not notify us of any issue within the time period set out above we will assume that all of the details are correct.
    • 1.3 By placing a booking, you confirm that the Student can understand Spoken English and write and read to a Standard that would enable the Student to successfully complete the qualification for which they are booked. Learn Technique is an Inclusive organisation and does not discriminate in any way whatsoever. We do ask that you inform us at the time of booking if you have any requirements that we need to be aware of prior to your attending the course. Learn technique will use its best endeavours to make such necessary arrangements at the request of the student as are reasonable and conform to all appropriate Health and Safety Legislation.
  2. PAYMENT OF FEES
    • 2.1 All course deposits are to be paid at the time of booking.
    • 2.2 No booking will be confirmed until the Booking form has been completed either by you, or on your behalf by any employee of Learn Technique in their normal course of business, and Learn Technique has received payment of the Deposit fee.
    • 2.3 This Deposit fee to reserve a place on the course is non-refundable under any circumstances.
    • 2.4.1 All Course fees, (the balance of the total amount due less any deposit received) is to be received and cleared funds in the
      bank of Learn Technique no less than 14 days prior to the start of the course.
    • 2.4.2 All amounts are expressed as EXCLUSIVE of VAT unless otherwise stated.
    • 2.5 Payment can be made either in person or by telephone by any of the following methods:
      Credit / Debit Cards BACS Transfer PayPal
    • 2.6 Learn Technique will by prior arrangement payment by cheque provided that the payment is cleared prior to the start
      date of the course. If your payment is subsequently declined after being banked by Learn Technique, we reserve the right to charge
      £25 to cover our Banking Charges incurred.
    • 2.7 Learn Technique may at its sole discretion accept payment by means of instalments. However, Learn Technique does
      reserve the right to demand payment in full at any time throughout the duration of the agreement if you fail to pay any instalment
      on the agreed instalment date.
    • 2.8 Learn Technique offers two payment options, known as TLS Funding Plan 30/70 and TLS Funding Plan 50/50 Payment
      plans are subject to status and may include a credit check being carried out.
    • 2.8.1 TLS Funding plan 30/70
      You agree to pay the equivalent of 30% of the Entire Course fee, 14 days before the Start date of the course. The remaining 70%
      of the Entire Course fee is split into three equal instalments, with the first payment due 28 days after the Course Start date and
      the two subsequent payments made 28 days thereafter, on day 56 and 84 after the course start date.
    • 2.8.2 TLS Funding Plan 50/50
      You agree to pay the equivalent of 50% of the Entire Course fee 14 days before the Start Date of the course. The remaining 50%
      of the Entire Course Fee is split into 11 equal monthly instalments with the first payment being due on the first day of the month
      following the Course Start date and then on the 1st day of each month thereafter until payment of the Entire Course fee is received
      in full.
    • 2.9 The Directors of Learn Technique have the unfettered authority to agree payment terms with any other business provided
      that the arrangement of Payment Terms is arranged prior to the booking of any course. Any such arrangement will be made on
      the basis that all payments thereunder will be made on time and in accordance with the arrangement, if any payment or part
      thereof be unpaid or be paid late then the Entire fee shall be immediately payable irrespective of any terms previously agreed.
    • 2.10 Learn Technique retains the right at its sole discretion to exclude any Student whose fees are not paid under such
      payment arrangement without notice and shall not in these circumstances be liable for any refund of fees.
  3. NON-PAYMENT OF BALANCES
    • 3.1 Learn Technique may terminate this agreement at any time, without notice and at their sole discretion, if you fail to make
      payment of any obligation due under the Terms of this agreement. Learn Technique will immediately seek recovery of all sums
      due under the Terms of this agreement. Should Learn Technique cancel your agreement due to non-payment, we will not be liable
      to provide a refund of any sums already paid.
  4. YOUR RIGHTS TO CANCEL – PHONE AND INTERNET BOOKINGS
    • 4.1 Any booking made via the Internet or telephone is considered by Law to be a Contract at Distance and as such is governed
      by the Consumer Contracts [ Information, Cancellation & Additional Charges] Regulations 2013 [ Distance Selling Regulations]
    • 4.2 The Regulations provide you 14 Days (starting the day after you entered the agreement) to cancel the contract (the
      ‘Cooling Off Period’) unless the course you have booked starts within that 14 day ‘Cooling Off Period.’
    • 4.3 Booking a course that commences within the 14 day ‘Cooling Off Period’ means that the Regulations will not apply and
      you will therefore be giving up your right to cancel. Any money paid will therefore not be capable of refund.
    • 4.4 Cancelling a course inside the ‘Cooling Off Period’. You acknowledge and consent to the fact that it will sometimes be
      necessary to register for courses booked by you, within the 14 day ‘Cooling Off Period’ in order to ensure that your place is secured
      on the course. In these circumstances you consent to the commencement of our services [ being the arrangement and booking of
      the course for you]within the ‘Cooling Off Period’ pursuant to the Regulations.
    • 4.5 In these circumstances should you decide to cancel the Booked course within the 14 day ‘Cooling Off Period’ you will be
      charged a fee to cover the costs related to that Booking which have already been incurred. The usual registration fees (subject to
      change) are as follows:
      Single Courses £60.00 Package Courses £60.00 per examination
    • 4.6 All cancellations must be in writing. We do not accept receipt of cancellation by email, or any other form of
      communication.
    • 4.7 Trade and Commercial bookings(i.e.; Bookings made by a business rather than by Individual consumers) will be deemed
      to amount to a Business to Business transaction in respect of which the Regulations will not apply. You will therefore be liable to
      pay the full course fee if you cancel before the date of the course.
  5. CANCELLATION CHANGES BY YOU
    • 5.1 Due to the nature of Learn Technique courses and the limited number of places on the courses, the Course cost less any
      deposit paid is Refundable only when written cancellation is received at our Head Office, 2013 Mill Lane, Wingerworth,
      Chesterfield, Derbyshire, S42 6NG at least 21 days prior to the Course Commencement date in the Acknowledgement Letter.
    • 5.2 Booked courses are non-transferable. Learn Technique will not reimburse any fees paid under the terms of this
      agreement if you fail to attend the course for any reason.
    • 5.3.1 Extreme weather conditions:- In the event of extreme weather conditions Learn Technique will ensure that we are able
      to provide a full service by using a number of contingencies. We expect that all Students plan ahead to ensure that they are able
      to attend the course on the relevant dates.
    • 5.3.2 If you are unable to attend due to extreme weather conditions or public transport disruption and/or cancellation. Learn
      Technique will not be deemed liable. Refunds will not be issued and Learn Technique will not be obligated to offer any alternative
      course dates.
    • 5.4 Should you be unable to attend for reason of illness or accident then provided that we receive satisfactory documentary
      evidence from a suitably qualified doctor then we will arrange for you to complete you course on an alternative date.
    • 5.5 Learn Technique will at its absolute discretion consider each such event on its merits and should the circumstances be
      considered exceptional in the view of Learn Technique then it may review each such case and take such action as it shall deem
      appropriate.
    • 5.6 Provided that you have paid the entire 10 % deposit and that there is more than 14 days prior to the course start date
      Learn Technique will amend the date of the course on one occasion only subject to a payment of a £20.00 administration fee.
    • 5.7 We are unable to change the date of a course within 14 days of the Course Start Date. And in such circumstances the
      entire course fee is payable and no refund is possible. Where you have booked either a practical assessment or Online
      examination, we require a minimum of 14 days’ notice to change the date. Should you want to reschedule within that 14-day
      period, you will be charged the entire Assessment and/or Examination Fee to reschedule. Learn Technique will not be liable to
      refund any fees in respect of Assessments and/ or Examinations where you fail to attend or reschedule within 14 days of the Date
      booked for the initial Assessment or Examination.
  6. DATA Protection
    • 6.1 Any telephone calls may be recorded by Learn Technique for administrative or training purposes (which you consent
      to). By marking the relevant box on your Booking form, you agree that, Learn Technique may use your personal data for
      administrative purposes and may keep this information for a reasonable period and you give your consent to Learn Technique
      doing so. Learn Technique may contact you by email, postal mail, or telephone to let you know about any courses or
      promotions which might be of interest to you. Subsequently if you do not wish to receive such emails, postal mails, SMS or
      telephone communications, please email us at enquiries@LearnTechnique.com . stating that you wish to opt-out from such
      communications.
  7. GENERAL
    • 7.1 Learn Technique agrees to provide you with all necessary tuition, supervision, tools, safety equipment to complete the
      course booked and obtain subsequent to appropriate successful examination completion (if applicable) provided you attend the
      entire qualification.
    • 7.2 At the point at which you book your course with Learn Technique we will write to you with details of the course, course
      qualifications, directions, local accommodation where appropriate and a copy of our Terms and Conditions.
    • 7.3 Learn Technique will use its best endeavours to ensure that all examinations are completed and marked in a timely
      manner. We cannot be held responsible for delay in certification where the delay is caused by the Accredited Awarding Body. We
      aim to provide the results of all examinations within a maximum 6-week period. We will subsequently forward all certificates to
      your nominated UK address by tracked mail delivery.
    • 7.4 If you need to Re-sit any examination or assessment then we will charge the appropriate fee. You will be required to book
      the resit using the booking system.
    • 7.5 All candidates must provide appropriate photographic identity evidence on the first day of your course. Acceptable
      photographic evidence includes valid Passport, Photocard driving licence or official documentary evidence.
    • 7.6 Learn Technique makes no representation or warranty that successful completion of the course will lead to future
      employment or earnings, nor do we give any guarantee or representation as to competence or ability, and the student must take
      care to ensure that any work that they subsequently undertake is within their own competence and ability and where necessary
      that they seek further practical help and advice.
    • 7.7.1 Learn Technique may offer tools and books for sale at the centre. No guarantee is provided that any particular tools or
      books will be available at any particular time. Please enquire at the centre for more information about current stock.
    • 7.7.2 These terms and conditions do not govern any purchase of tools and books from Learn Technique, and if you (or a
      person you booked the course on behalf of) choose to purchase any tools or books this will form a separate agreement between
      Learn Technique and the purchaser.
    • 7.7.3 Please note that any tools purchased can only be returned in accordance with our returns policy, a copy of which is
      available on request. Learn Technique does not accept returns of books.
    • 7.8 All students must wear clothing and footwear considered suitable under the terms of the Health and Safety at Work Act
      1974. For the avoidance of doubt, we expect candidates to wear appropriate protective footwear at all times while on the
      course.
    • 7.9 Learn technique shall not be held liable for any failure in performance of any of the terms and Obligations under this
      agreement caused by factors which are outside its control.
    • 7.10 If for any reason any of these terms or part of any one of these terms is found by a court of law to be illegal, invalid or
      unenforceable, then that term or part of that term shall be amended to the minimum extent necessary to make it legal, valid and
      enforceable and the remaining terms and (if applicable) part of term shall remain in full force notwithstanding the amendment
      made.
    • 7.11 These Terms and Conditions (including any associated non-contractual disputes or claims) shall be subject to English
      law and any disputes arising under or in connection with these terms and conditions, if not capable of resolution between the
      parties, shall be subject to the exclusive jurisdiction of the English Courts.
  8. COMPLAINTS
    • 8.1 All complaints must be reported to Learn Technique at the earliest possible opportunity. All complaints will be handled
      in a professional and timely manner. We will use our best endeavours to liaise with you in reaching a satisfactory conclusion of
      your complaint. All matters brought to our attention help us to ensure that each student has the best experience while training
      with Learn Technique.
  9. EXCLUSION OF LIABILITY
    • 9.1 Subject thereto, Learn Technique shall have no liability whatsoever to any person for any loss or damage or expense ,
      however occurring or incurred, whether direct or indirect, resulting from your participation in the course.
    • 9.2 Learn Techniques Liability in any event, except for death or personal injury resulting from its negligence, or for its own
      fraud (or that of its employees) shall at all times be limited to the fees paid by you for participation in the course.

Christmas Voucher

Our Christmas gift voucher expires on December 24, 2019 and the course must be paid for in full at time of booking. Single course bookings only (no group bookings). On-site courses not applicable.

Coupon Code’s

Course must be paid for in full at time of booking. Single course bookings only (no group bookings). On-site courses not applicable. Unavailable for ELCAS. Excludes one-day courses.

Contact Details

Our contact address and details are:

By Post
Technique Learning Solutions Ltd
2013 Mill Lane
Wingerworth
Chesterfield
S42 6NG

By Telephone or Fax
Tel: +44 (0)1246 802222
Fax: +44 (0)1246 802223

By Email
enquiries@LearnTechnique.com

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WORLD CUP 2018 - BOOK NOW AND CHOOSE THE WINNING TEAM TO BE IN WITH A CHANCE TO WIN A £300 GIFT VOUCHER!* *Unavailable to ELCAS bookings